Order, Sales, and Pick Up Policies

All Sales Are Final. Payment of 100% is made when the order is placed.

Pick-up Location & Date: Lago Vista, TX on the Wednesday before your homecoming date, unless other delivery or Pick Up arrangements have been agreed upon.

Order Lead-times: Orders for pick up need to be placed 7-10 weekdays prior to your pick-up date to ensure product availability and order completion.

Rush Fee: $25 will be added to any order placed within 5 weekdays of your homecoming date.

Change Orders: Please contact/email me as soon as you know about the change. I will do my best to accommodate modest changes. Certain changes are subject to additional charges.

Legal Policies

 Legals/Copyright

Welcome to the Twistin’ Ribbon site, which is owned and operated by Smitherman Crafts aka Twistin’ Ribbon and/or Smitherman Crafts DBA Twistin’ Ribbon, affiliate or related company (throughout these Terms of Use "Smitherman Crafts DBA Twistin’ Ribbon  " refers collectively to Smitherman Crafts DBA Twistin’ Ribbon  and its subsidiaries, affiliates and related companies) (the "Site"). Smitherman Crafts DBA Twistin’ Ribbon maintains the Site as a service to its visitors, subject to the following terms and conditions concerning the use of the Site ("Terms of Use"). When you use the Site, you accept the Terms of Use; if you do not agree to the Terms of Use you may not use the Site. Smitherman Crafts DBA Twistin’ Ribbon reserves the right to modify content on the Site and these Terms of Use periodically without prior notice.

Use of Content on the Site
You may view, download and print contents from the Site subject to the following conditions: (a) the content may be used solely for information purposes; and (b) the content may not be modified or altered in any way. You may not republish, distribute, prepare derivative works, or otherwise use the content other than as explicitly permitted herein.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Smitherman Crafts DBA Twistin’ Ribbon without the express written consent of Smitherman Crafts DBA Twistin’ Ribbon. You may not use any meta tags or any other "hidden text" utilizing Smitherman Crafts DBA Twistin’ Ribbon name or trademarks without the express written consent of Smitherman Crafts DBA Twistin’ Ribbon. You may not use any Smitherman Crafts DBA Twistin’ Ribbon logo or other proprietary graphic or trademark as part of the link without express written permission.

You do not acquire any ownership rights to any content in the Site. Any unauthorized use terminates the permission or license granted by Smitherman Crafts DBA Twistin’ Ribbon.

Any statements contained within the Site concerning Smitherman Crafts DBA Twistin’ Ribbon future prospects are "forwarding looking statements" under the Federal Securities laws. There can be no assurance that future results will be achieved and actual results could differ materially from forecasts, estimates and summary information contained in the Site.

Reviews, Comments, Communications, And Other Content
You may submit comments and provide other content so long as the content is not obscene, illegal, threatening, or defamatory and so long as the content does not invade the privacy or infringe the intellectual property of a third party. Further, such content may not contain software viruses, mass mailings, chain letters, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the information.

By submitting information, you grant Smitherman Crafts DBA Twistin’ Ribbon a nonexclusive, royalty-free, perpetual, and irrevocable and fully sub licensable right to reproduce, use, modify, publish, adapt, translate, create derivative works from, distribute and display such content throughout the world in any media. By submitting information you also represent and warrant that the content is accurate; you own or have permission to use the content that you submit; and that use of the content will not cause injury to any person or entity.

Products and Services Offered by Smitherman Crafts DBA Twistin’ Ribbon on the Site
Smitherman Crafts DBA Twistin’ Ribbon offers products and services on the Site. When you enroll to obtain a product or service from Smitherman Crafts DBA Twistin’ Ribbon on the Site, you accept the specific agreement applicable to that product or service. Your use of any such product or service offered on the Site is governed by the terms and conditions in the agreement for that product or service. Except as provided in that agreement, Smitherman Crafts DBA Twistin’ Ribbon does not warrant that any product descriptions or content contained in this Website is accurate, current, reliable, complete or error-free.

Copyright Information
The Site and the content within the Site are the property of Smitherman Crafts DBA Twistin’ Ribbon or its suppliers and are protected by United States copyright laws and international treaty provisions. The compilation, organization and display of the content as well as all software and inventions used on and in connection with this Site are the exclusive property of Smitherman Crafts DBA Twistin’ Ribbon. Smitherman Crafts DBA Twistin’ Ribbon reserves all rights in the Site and its content not specifically granted in any agreements with Smitherman Crafts DBA Twistin’ Ribbon or in the Terms of Use.

Copyright Complaints
Smitherman Crafts DBA Twistin’ Ribbon respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

Third Party Web Sites and Information
The Site may provide hyperlinks to third party Web sites or access to third party content. Smitherman Crafts DBA Twistin’ Ribbon does not control, endorse, or guarantee content found in such sites. You agree that Smitherman Crafts DBA Twistin’ Ribbon  is not responsible for any content, associated links, resources, or services associated with a third party site. You further agree that Smitherman Crafts DBA Twistin’ Ribbon shall not be liable for any loss or damage of any sort associated with your use of third party content. Links and access to these sites are provided for your convenience only.

Disclaimer
EXCEPT AS EXPRESSLY STATED IN AN AGREEMENT BETWEEN YOU AND SMITHERMAN CRAFTS DBA TWISTIN’ RIBBON, ALL CONTENT, SERVICES, PRODUCTS AND SOFTWARE PROVIDED ON THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. SMITHERMAN CRAFTS DBA TWISTIN’ RIBBON AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. YOU ARE SOLELY RESPONSIBLE FOR THE APPROPRIATENESS OF THE SITE, ITS CONTENT, AND THE PRODUCTS AND SERVICES OFFERED BY SMITHERMAN CRAFTS DBA TWISTIN’ RIBBON ON THE SITE FOR YOUR INTENDED APPLICATION AND USE. Smitherman Crafts DBA Twistin’ Ribbon DOES NOT WARRANT THAT THE SITE, IT’S CONTENT, OR THE PRODUCTS AND SERVICES IT OFFERS ON THE SITE MEET YOUR REQUIREMENTS. SUBJECT TO THE TERMS OF ANY AGREEMENT BETWEEN YOU AND SMITHERMAN CRAFTS DBA TWISTIN’ RIBBON, ITS SUPPLIERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF SMITHERMAN CRAFTS DBA TWISTIN’ RIBBON, ITS SUPPLIERS OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Indemnity
You agree to defend, indemnify, and hold harmless Smitherman Crafts DBA Twistin’ Ribbon, employees, attorneys and agents ("Indemnities") against all claims, expenses, liabilities, losses, costs and damages, including reasonable attorney's fees, that the Indemnities may incur (i) in connection with your use of the Site or any hyperlinked Website or (ii) resulting from content you supply.

Applicable Laws
All matters relating to your access to and use of the Site shall be governed by U.S. federal law or the laws of the States of where the specific Web site you are viewing is hosted without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site shall be instituted in a state or federal court in the jurisdiction in which the specific Web site you are viewing is hosted.

If there is a determination that any provision of these Terms of Use is invalid or unenforceable, that determination will not affect the rest of the Terms of Use and the Terms of Use shall be deemed amended to the minimum extent necessary to make them valid and enforceable.

Contact Information
If you have any questions regarding these Terms of Use, please contact Smitherman Crafts DBA Twistin’ Ribbon at mums@TwistinRibbon.com .

 Privacy Policy

This Website is owned and operated by the Smitherman Crafts DBA Twistin’ Ribbon. We recognize that visitors to our website may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.

Contact Information
If you have any questions regarding our Privacy Policy, please contact us.

Smitherman Crafts DBA Twistin’ Ribbon
20901 Northland Drive
Lago Vista, Texas 78645 512-657-8193
or e-mail me at mums@TwistinRibbon.com

We are available to answer your questions or hear your concerns.

Our Policy
Twistin’ Ribbon uses its best efforts to respect the privacy of its online visitors. We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site. Twistin’ Ribbon only gathers personally identifiable data, such as names, addresses, zip/postal codes, e- mail addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to help a client achieve a programming, consulting or a web site solution. This information is used solely by the Twistin’ Ribbon or other entities who are involved in the operation of this site for internal purposes. Twistin’ Ribbon lists are never sold to third parties. We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) if we are required to by law. Twistin’ Ribbon has no control over or responsibility for the data collection and use practices of third parties that process online credit card transactions.

Is Credit Card Information Secure?
Currently Twistin’ Ribbon ONLY accepts credit card payments VIA Square, WePay & PayPal. We care about the safety and security of your transaction. PayPal uses certified encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept your credit card information. Any Companies that we may choose to we work with in the future to process credit card transactions will also use high grade encryption and security protocols.

Your Personal Information is Secure!
The same high grade encryption and https security protocols used for financial transactions on our site are used in collecting personal information.

We care about you!
In addition to maintaining privacy and security controls over information you share with us, Twistin’ Ribbon works consciously to process your requests during business hours. Twistin’ Ribbon’s staff is available to answer questions about your submissions or financial transactions Monday through Friday between the hours of 9:00AM and 4:00PM CST. Twistin’ Ribbon employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems.